While the organization had access to Smart Scan and Smart Infusion as lower-cost care options, utilization remained limited. Employees continued to navigate care through traditional pathways due to low awareness and a lack of clear guidance.
Without financial incentives, a Direct Primary Care model, or internal advocacy to reinforce the program, most care continued to flow to higher-cost hospital settings, limiting its overall impact.
The organization introduced Smart Scan Medical Imaging and Smart Infusion Therapy Services as lower-cost, high-quality alternatives to hospital-based care within its existing health plan.
Even without additional plan design support, the program has already demonstrated measurable value. In 2025, this resulted in 27 MRIs completed through Smart Scan and 4 Smart Infusions, representing 21% imaging utilization and 15% infusion utilization, while generating meaningful cost savings.
The next phase of opportunity lies in strengthening internal communication, improving awareness of how and when to use these services, and introducing more structured plan alignment to help more employees consistently access the preferred care pathway.
A regional cheese manufacturer implemented access to Smart Scan Medical Imaging and Smart Infusion Therapy Services within its self-funded health plan. While current utilization remains early, the program has already demonstrated value and highlights a much larger opportunity ahead.
This case highlights the difference between program availability and program activation. Even at 21% imaging utilization and 15% infusion utilization, the program is already generating nearly $89,000 in annual cost savings.
That early performance reinforces the strength of the model while making clear how much additional value remains available through stronger alignment and employee engagement.
With improved internal communication, clearer plan alignment, and stronger employee engagement, the organization has significant potential to increase utilization and unlock substantially more savings.
The current savings demonstrate what is possible. The next step is expanding participation so more employees benefit from the preferred pathway.
This case makes it clear that real savings are achieved when plan design does more than offer lower-cost care—it actively supports employees in using it.
Smart Scan Medical Imaging and Smart Infusion Therapy Services provide employers with a high-quality, lower-cost alternative to traditional hospital-based care. By combining the highest quality care, advanced diagnostics, a full specialty medication formulary, rapid access, and transparent pricing, Smart Scan and Smart Infusion help organizations reduce healthcare spend while improving the employee experience.
