Although the organization had foundational plan support in place, utilization had not yet reached its full potential.
Employees did not always clearly understand how Smart Scan Medical Imaging and Smart Infusion Therapy Services fit within the broader plan strategy, and care decisions often continued to default to higher-cost hospital systems.
The company introduced Smart Scan Medical Imaging and Smart Infusion Therapy Services as lower-cost, high-quality care options within its broader health plan strategy. Supported by financial incentives through its Direct Primary Care model, the program was designed to encourage more cost-effective care decisions and improve access to efficient outpatient services.
In 2025, this approach resulted in 49 MRIs completed through Smart Scan, representing 38% utilization. The next phase of the solution focuses on strengthening internal communication, improving clarity around where these services fit within the plan, and increasing employee awareness so more care consistently flows through the program.
A leading window and door manufacturer partnered with Smart Scan Medical Imaging and Smart Infusion Therapy Services to better manage healthcare costs within its self-funded health plan while maintaining access to high-quality care. The program has already delivered measurable savings, with additional opportunity to increase impact through stronger internal alignment and employee engagement.
This case demonstrates that even moderate utilization can generate meaningful financial impact within a self-funded plan. At 38% utilization, the program is already producing over $120,000 in annual savings.
More importantly, it shows that increasing utilization even modestly can significantly amplify those bottom line results.
With stronger internal engagement, clearer plan positioning, and more consistent reinforcement of the preferred pathway, the organization has a clear opportunity to expand utilization and capture substantially more savings.
The current $120,000 in annual savings reflects only a portion of the program's potential. The value is already present in the plan design. The opportunity lies in helping more employees understand the model and use it consistently.
Smart Scan Medical Imaging and Smart Infusion Therapy Services provide employers with a high-quality, lower-cost alternative to traditional hospital-based care. By combining the highest quality care, advanced diagnostics, a full specialty medication formulary, rapid access, and transparent pricing, Smart Scan and Smart Infusion help organizations reduce healthcare spend while improving the employee experience.
